Tech Mahindra (TechM), the largest independent India-based IT services provider in the telecom space today announced that it has signed an agreement to acquire a minority equity stake in Servista, a leading European Systems Integrator. As a part of the agreement, Tech Mahindra will be Servista’s exclusive delivery arm for three years and will also assist Servista in securing more large scale European IT Offshoring business. As part of this strategic partnership, TechM will have the right to nominate a member onto Servista’s board of directors. This deal will drive Tech Mahindra’s expansion into the European market place and will significantly enhance TechM’s business development capability.

TechM will support Servista in delivering managed IT services and provide Servista with cost efficient and highly scalable world class solutions for their clients.

Headquartered in London, Servista brings to the European market, the benefits of Indian offshoring. Servista provides managed IT services on an offshore basis with core offerings in operating and business systems such as CRM, Billing, Operational Workflow, IT Systems Transformation and Testing. In addition to this, Servista has an established and well proven platform to provide white labeled customer care and billing services to telephony and utility providers that enable them to grow revenues, reduce costs and deliver outstanding customer service. Servista’s highly experienced management team, Board and network provide an extensive level of reach and access to the core European markets, which will form the foundation for future growth. Servista brings a unique local presence in key European markets, which will bridge language and cultural issues to enable European companies to use Indian Offshoring.

Ben Andradi, Chief Executive Officer, Servista Ltd said, “We are delighted to enter into this highly complimentary relationship with TechM that will deliver the huge benefits of Indian Offshoring to the European Market place. There is substantial potential for growth, which is reflected in current demand, as European companies are at relatively early stages in their use of IT Offshoring for competitive advantage, compared to their American counterparts.”

C P Gurnani, President International Operations,Tech Mahindra said “Tech Mahindra’s strategy of pursuing long term customer relationships has always yielded definitive results. Enhancing our partnership with Servista is another important milestone in this journey – and will expand our service delivery footprint in Europe. Tech Mahindra’s domain driven delivery model will ensure higher efficiencies for Servista and enable it to rapidly deploy a range of new services offerings to meet customer demands.”

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