Wipro Infotech, the India, Middle East and Asia Pacific IT Business of Wipro Ltd and a leading provider of IT and business transformation services today announced that it has won a comprehensive IT outsourcing contract from Pantaloon Retail (India) Ltd. Pantaloon Retail is India’s leading retailer and operates multiple retail formats in both the value and lifestyle segments of the Indian consumer market. Pantaloon operates over 1000 outlets across 53 cities in India.

Pantaloon Retail has ambitious growth plans to enhance their geographical footprint and will increase their outlets to over 2,500 over the next 5 years. In its endeavour to capture a large pie of the consumption basket of Indian consumers, Pantaloon is aggressively launching innovative retailing formats and differentiated private labels.

To support these strategic initiatives, Pantaloon has selected Wipro for delivering streamlined IT operations. As part of the scope, Wipro is responsible for rolling out and managing the IT operations across all the outlets of Pantaloon. Wipro will deliver comprehensive infrastructure management and application support services, managed security services and data centre hosting, operations & management services. Wipro will leverage its state of the art Global Service Management Centre to deliver predictable & scalable IT services platform for Pantaloon.

Speaking on the occasion, Kishore Biyani, Managing Director, Pantaloon Retail, said “Pantaloon is driving innovation and thought leadership in India’s retail industry. Technology is core in driving these objectives. We believe Wipro’s leadership in technology & service delivery innovation coupled with our innovative strategies will redefine the retail landscape in India. This partnership is valuable to all our stakeholders including customers and employees.”

Suresh Vaswani, President – Wipro Infotech & Global IT Practices said “We are delighted to be partners in the retail revolution unleashed by Future Group which has transformed the consumer experience in India. Wipro will deliver IT transformation for Pantaloon by creating scalable and agile operations which will become the bedrock of geographical expansion and superior customer experience. This partnership brings together two innovation led organizations strongly focused on the Indian customers & their unique needs”

Ushir Bhatt, Executive Board Member, Pantaloon Retail said “IT is a key driver of innovation and growth at Pantaloon. We selected Wipro as they bring together a unique blend of agility, technology expertise in applications & infrastructure and excellence in people & processes. These are the key ingredients which will enable a platform to achieve our growth and industry disruption paradigms”

Sourced From: Brand Comm

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