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HCL Tech- BPO Services felicitated by CIO magazine

This article was posted on Sep 7, 2008 and is filed under Press Releases

IDG India’s CIO magazine has awarded HCL Technologies Ltd. – BPO Services with the 2008 CIO 100 Award. The annual award program recognizes organisations that exemplify the highest level of operational and strategic excellence in information technology (IT).

“The Bold 100 honorees stand out because they have dared to take on risk for the chance of reward in challenging business climates,” says Vijay Ramachandran, Editor-in-Chief, IDG India. “The CIOs leading these projects are smart, inventive and determined — I offer them my best wishes.”Commenting on the win, Mr. Ranjit Narasimhan, President & CEO, HCL Technologies Ltd. – BPO Services, said, “Our organization’s strategy is to bring the right mix of technology and business to derive higher efficiencies. eNSURE IT is one such initiative which is at par with the current industry best practices. This has enhanced the value proposition delivered to our business and is a true corporate asset. I congratulate the team on this remarkable achievement.”

Mr. Vijay Reddy, Senior Vice President – Technology, HCL Technologies Ltd. – BPO Services, added, “eNSURE IT offers our customers a very high infrastructure availability of 99.99% uptime of all Network and Applications, by proactively monitoring all the critical parameters of the infrastructure. eNSURE IT has delivered a positive effect on revenues impacted by operational challenges; moreover any outages now have minimal impact on our day to day operations.”

Key driver of eNSURE IT, Mr. P V Ramadas, Vice President – Technology, HCL Technologies Ltd. – BPO Services, remembers the journey during implementation of eNSURE IT – “Those were very exciting and challenging days. The team worked effortlessly to ensure that the platform was effectively deployed to bring in an ideal mix of people, process and technology. We all rallied together to turn this vision into a reality and the platform was launched successfully due to the persistent efforts of the team and support of all stakeholders. We are extremely proud today with this added recognition.”

The CIO 100 Awards will be presented at a grand function honouring winners on September 6, 2008 at Jaipur.

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